Home Broadband 2010

September 9, 2010

I am continuing my practice of sharing recent internet safety research pieces:

Excerpt

Study by Pew Internet & American Life Project:

After several years of double digit growth, broadband adoption slowed dramatically in 2010. African-Americans experienced broadband adoption growth in 2010 well above the national average

After several consecutive years of modest but consistent growth, broadband adoption slowed dramatically in 2010. Two-thirds of American adults (66%) currently use a high-speed internet connection at home, a figure that is not statistically different from what The Pew Research Center’s Internet & American Life Project found at a similar point in 2009, when 63% of Americans were broadband adopters.

The lack of growth in broadband adoption at the national level was mirrored across a range of demographic groups, with African-Americans being a major exception. Broadband adoption by African-Americans now stands at 56%, up from 46% at a similar point in 2009. That works out to a 22% year-over-year growth rate, well above the national average and by far the highest growth rate of any major demographic group. Over the last year, the broadband adoption gap between blacks and whites has been cut nearly in half:

  • In 2009 65% of whites and 46% of African-Americans were broadband users (a 19-point gap)
  • In 2010 67% of whites and 56% of African-Americans are broadband users (an 11-point gap)

By a 53%-41% margin, Americans say they do not believe that the spread of affordable broadband should be a major government priority. Contrary to what some might suspect, non-internet users are less likely than current users to say the government should place a high priority on the spread of high-speed connections.

In this survey, Americans were asked: “Do you think that expanding affordable high-speed internet access to everyone in the country should be a top priority for the federal government, important but a lower priority, not too important, or should it not be done?” The majority chose the last two options:

  • 26% of Americans say that expansion of affordable broadband access should not be attempted by government.
  • 27% said it was “not too important” a priority
  • 30% said it was an important priority.
  • 11% said it should be a top priority.

Those who are not currently online are especially resistant to government efforts to expand broadband access. Fully 45% of non-users say government should not attempt to make affordable broadband available to everyone, while just 5% of those who don’t use the internet say broadband access should be a top federal government priority. Younger users (those under age 30) and African-Americans were the most likely to favor expanded government efforts towards broadband access, while older Americans were among the least likely to back the expansion of affordable broadband access as a government priority.

Click here to learn more: Home Broadband 2010

Linda


SCAM: Charles Schwab Alert: Sign-In Online Banking Access Locked

September 9, 2010

This scam has a lot going for it. The scammer has gone to quite a bit of effort to make it look legitimate. They used a plausible color and shape for the formatting, there are only a couple of subtle errors in the text, and there are no sensational warnings or exclamation marks.

This scam would have been obvious I had never had a Charles Schwab account, but at one time I did have a Schwab account. If I wasn’t careful I could have been caught thinking that perhaps that account wasn’t properly shut down. However, I do know I haven’t been trying to access that account, so I could not have exceeded the number of attempts allowed. But what if the email makes me worried? If I am concerned that the account wasn’t properly shut down, I could worry that someone was trying to hack my old account and respond.

Smart scams like this underscore the necessity of knowing how to properly respond to any email you may receive, because sometimes the professional look may be perfect.

Test Your Skills

You should be able to find at least six red flags that tell you this e-mail is fraudulent. Scroll down to see the picture below with the answers, but try to find them yourself, first. If you find five, you’re a pro with little to worry about. If you find fewer than four, consider practicing on some more of our spam scam examples.

Here are the clues that this is a scam:

  1. The email is not addressed to me. If I was truly being notified by Charles Schwab that there was an issue with my account, they would know my name.
  2. Again, they don’t know my name, “Dear Customer” isn’t an identifier.  And the words Online Banking are capitalized throughout the text.
  3. I haven’t attempted to sign into a Schwab account, so could not have exceeded the number of attempts allowed.
  4. It says “Please visit www.schwab.com/activate Reset Account your account.” It doesn’t make sense, and certainly should have bolded text, but since most people scan emails quickly, an error this small usually doesn’t get noticed.
  5. Here is the crux of the issue. A smarter scammer could have corrected all the previous mistakes, including knowing my name and email address, so nothing would have triggered your alarm bells. What you’re being asked to do in this point is what will determine whether you fall for the scam.

See how they try to reassure you? They encourage you to confirm the email is from Schwab….. by using the link they provide. Look at the 6th flag, this shows the true email address displayed when you hover your mouse over any link on this page. See that the website is actually http://almall.us? The scammer added the words /schwab.com/ after their website’s true name in an attempt to look legitimate, but this site is anything but legitimate

You do not have to be a super sleuth to avoid this or similar scams. Applying two actions consistently will protect you from these.

  1. Install or activate a web tool that will identify malicious sites for you. I happen to use McAfee’s FREE SiteAdvisor tool (NOTE: I am not paid to use this product or endorse it), but there are options within your browser you can activate, and other free services you can choose from. To show you how this protection works, I clicked on the link in the email – don’t try this at home – and SiteAdvisor blocked my browser from taking me to the site and provided a warning. (See image below.)
  2. Drive, don’t be pulled. Stay in the drivers seat by getting to Schwab’s site by yourself. If you use Schwab, you may already have a bookmark for the website you can use, if not, use a search engine and type in Charles Schwab, then use the link from your search engine to go to Schwab’s site.

This is the ONLY way to guarantee you land on the legitimate site. If you use the link (or phone number) in an email, IM, ad on a website/blog site/forum/social network/etc., where you land (or who you talk to) is their choice, not yours. The website they take you to (or the ‘bank manager’ on the phone) may be a very convincing copy, and all your information will be stolen and abused.

I had to laugh when I saw that within 5 minutes of receiving the Schwab scam, I received a second one with the same title – just using a different bank.

Opening this one, you can see it is far less sophisticated. There is no fancy formatting with the banks logo, the grammar is poor and there are weird characters interspersed, and it suffers from an overall lack of sophistication.

Far fewer people would fall for this version, but it is the same scam, even directing potential victims to the same http://almall.us site.

Simple precautions will determine how safe your online experience will be.

Linda


Growing up without a cell phone!! OH NO!!!

September 8, 2010

Unfortunately, the author of this piece is unknown, but what a piece it is….. Note: there is mild profanity.

When I was a kid, adults used to bore me to tears with their tedious diatribes about how hard things were. When they were growing up; what with walking twenty-five miles to school every morning…. Uphill… Barefoot…BOTH ways… yadda, yadda, yadda

And I remember promising myself that when I grew up, there was no way in hell I was going to lay a bunch of crap like that on my kids about how hard I had it and how easy they’ve got it!

But now that I’m over the ripe old age of thirty, I can’t help but look around and notice the youth of today. You’ve got it so easy! I mean, compared to my childhood, you live in a damn Utopia! And I hate to say it, but you kids today, you don’t know how good you’ve got it!

I mean, when I was a kid we didn’t have the Internet. If we wanted to know something, we had to go to the damn library and look it up ourselves, in the card catalog!!

There was no email!! We had to actually write somebody a letter – with a pen! Then you had to walk all the way across the street and put it in the mailbox, and it would take like a week to get there! Stamps were 10 cents!

Child Protective Services didn’t care if our parents beat us. As a matter of fact, the parents of all my friends also had permission to kick our ass! Nowhere was safe!

There were no MP3′s or Napsters or iTunes! If you wanted to steal music, you had to hitchhike to the record store and shoplift it yourself!

Or you had to wait around all day to tape it off the radio, and the DJ would usually talk over the beginning and @#*% it all up! There were no CD players! We had tape decks in our car. We’d play our favorite tape and “eject” it when finished, and then the tape would come undone rendering it useless. Cause, hey, that’s how we rolled, Baby! Dig?

We didn’t have fancy crap like Call Waiting! If you were on the phone and somebody else called, they got a busy signal, that’s it!

There weren’t any freakin’ cell phones either. If you left the house, you just didn’t make a damn call or receive one. You actually had to be out of touch with your “friends”. OH MY GOD !!! Think of the horror… not being in touch with someone 24/7!!! And then there’s TEXTING. Yeah, right. Please! You kids have no idea how annoying you are.

And we didn’t have fancy Caller ID either! When the phone rang, you had no idea who it was! It could be your school, your parents, your boss, your bookie, your drug dealer, the collection agent… you just didn’t know!!! You had to pick it up and take your chances, mister!

We didn’t have any fancy PlayStation or Xbox video games with high-resolution 3-D graphics! We had the Atari 2600! With games like ‘Space Invaders’ and ‘Asteroids’. Your screen guy was a little square! You actually had to use your imagination!!! And there were no multiple levels or screens, it was just one screen… Forever! And you could never win. The game just kept getting harder and harder and faster and faster until you died! Just like LIFE!

You had to use a little book called a TV Guide to find out what was on! You were screwed when it came to channel surfing! You had to get off your ass and walk over to the TV to change the channel!!! NO REMOTES!!! Oh, no, what’s the world coming to?!?!

There was no Cartoon Network either! You could only get cartoons on Saturday Morning. Do you hear what I’m saying? We had to wait ALL WEEK for cartoons, you spoiled little rat-finks!

And we didn’t have microwaves. If we wanted to heat something up, we had to use the stove! Imagine that!

And our parents told us to stay outside and play… all day long. Oh, no, no electronics to soothe and comfort. And if you came back inside… you were doing chores!

And car seats – oh, please! Mom threw you in the back seat and you hung on. If you were lucky, you got the “safety arm” across the chest at the last moment if she had to stop suddenly, and if your head hit the dashboard, well that was your fault for calling “shot gun” in the first place!

See! That’s exactly what I’m talking about! You kids today have got it too easy. You’re spoiled rotten! You guys wouldn’t have lasted five minutes back in 1980 or any time before!

Regards,
The Over 30 Crowd

To this list, I imagine most of us can add a few more, but it’s an entertaining walk down memory lane.

Linda


AOL Introduces SafeSocial, a New Option for Parents

September 7, 2010

With the introduction of SafeSocial, AOL has once again taken the lead among the major ISP’s in providing online safety tools. This time, they’ve taken a significant step forward from the virtually-unchanged-in-the-last-20-years basic parental controls of ‘block and filter’, which have been standard issue by ISP’s, to compete with the new independent family safety products on the market.

AOL’s SafeSocial is based on a license agreement with SocialShield and the product has the ability to screen kids’ friends across 50 different databases to identify where your child has online accounts, identify who your child is friends with, screen for posts with at-risk content, and view photos your child has posted or others have posted that include your child.

The service comes with a 30 day free trial before costing $9.99 a month, and if you have kids in the 11-16 age range it’s worth checking out.

Let’s see how the other key industry players respond…

Linda


Given the Option, 30% of Teens Would Unfriend Parents on Facebook

September 6, 2010

Over 75% of parents are online ‘friends’ with their kids according to a new AOL survey, a really encouraging stat, that seems to indicate parents have been listening to internet safety messaging and engaging in their teens online lives.

However, the study also found that nearly one third of teens on Facebook teens are mortified by nagging chats and clueless comments left by their parents on their online profiles that 30% would ‘unfriend’ them if they could. In fact, mothers are so uncool, the survey found that teens are more than twice as likely to want to dump mom vs. dad as a friend.

Ah the trials of childhood; some things never change.

Embarrassing parents may even be one of the causes of “Facebook fatigue.” Nearly 1 in 5 are losing interest in the site, according to a survey of teens conducted this spring by online gaming/fashion site Roiworld.

Facebook Fatigue

Statistics may help to paint a picture of the current scenario. Roiworld dubs this phenomenon as “Facebook Fatigue”!

  • About 27% of teenagers, as per the survey, are simply bored with the constant and numerous notifications.
  • 21% stopped using Facebook as their friends had stopped using it whereas a similar percentage confessed that they were simply exhausted with all the activity on Facebook.
  • Users amounting to 20% refrain from using the website due to inconsequential advertisements.
  • There was even a select 16%, according to the survey, who found quitting the better way out because their parents and elders seem to be taken by Facebook!
  • 14% said there are just “too many adults and older people.”

Unlike the day’s of yore, when teens embarrassment was simply mumbled between friends, today’s youth have broader outlets for their pain – many turn to the internet to share and swap their “I can’t believe my parent did…” stories.

Enter sites like MyParentsJoinedFacebook who’s slogan is Family. Can’t Facebook with ‘em, can’t unFriend ‘em! where teens can share evidence of their parents cluelessness. The site receives at least 20 submissions a day.

Kids are also using ‘traditional’ websites like Twitter and YouTube to tell their tales of woe – type ‘my mom’s on Facebook’ for a whole listing of videos. There are even songs – at least two – both titled (see My Mom’s on Facebook and My Mom’s on Facebook) bemoaning the situation.

Perhaps with all the safety messaging about getting online with your kids, we need to begin teaching how to be a little less clueless online….or not. In the new over-sharing online environment, it’s actually good to know that parents can still embarrass their kids.

Linda


Seventeen State attorneys general Tell Craigslist to Drop Adult Services

September 5, 2010

I blogged last week about the pressure that is once again mounting against Craigslistby advocates against human trafficking and law enforcement officers – see Craigslist Under Fire Again for Child Sexual Exploitation – now the stakes have been raised further.

Craigslist’s failure to curb the trafficking and exploitation of women and children through their ‘adult services’ section has rekindled the wrath of attorneys general in 17 states – including Arkansas, Connecticut, Idaho, Illinois, Iowa, Kansas, Maryland, Michigan, Missouri, Montana, New Hampshire, Ohio, Rhode Island, South Carolina, Tennessee, Texas and Virginia..

“Only Craigslist has the power to stop these ads before they are even published,” Kansas Attorney General Steve Six said in a statement Tuesday. “Sadly, they are completely unwilling to do so.”

Pressure against Craigslist first came to a head in 2008 when the service bowed to pressure from 40 state attorneys general to take measures against the blatant human trafficking and sex trade promoted on the site.

At that time, Craigslist changed their policies to require people wanting to post ads in their erotic services section to provide a working phone number and pay a fee for placing an ad; efforts the company believed would minimize the illegal activity on the site.

Under continued pressure, the company renamed their ‘erotic-services’ section to ‘adult services’ in May of 2009, and simultaneously stated they would shift to a manual screening process for ads in this category to ensure that postings would be reviewed before publishing.

Now, state officials say Craigslist is still not doing enough to stop the trafficking ads from appearing.  “Only Craigslist has the power to stop these ads before they are even published,” said Kansas Attorney General Steve Six said in a statement earlier this week. “Sadly, they are completely unwilling to do so.”

Connecticut Attorney General Richard Blumenthal subpoenaed Craigslist in May, asking the Web site to provide proof it was holding up its promise to help stop ads for prostitution. Craigslist should provide its evidence in a few weeks, said a spokeswoman for the Connecticut Attorney General’s Office.

Massachusetts Attorney General Martha Coakley released a separate letter Tuesday that was sent to Craigslist officials and also called for the removal of adult services.You should continue to build on your success in connecting users to each other and providing a forum for the exchange of legal goods and services,” she said Tuesday.

Dropping their adult services section would be a financial blow to Craigslist; this year alone the projected revenue from adult ads is estimated to be $36 million. Surely increasing measures to filter out – and report – ads offering victims of human trafficking and the sex trade is a more palatable option. Time will tell if they take it.

Linda


Spam on Facebook Soon Worse than in Email?

September 4, 2010

Facebook Spam has a conversion rate of 47% – meaning that nearly half of the people who see a spam message clicked on the link to read it. That finding comes from Sean Sullivan, a security advisor at antivirus firm F-Secure who’s been researching social networking spam, as reported in an article in Information Week.

The good news? People are learning fast and becoming less likely to click on Facebook or Twitter spam. The bad news is that spam attacks will continue because it only takes a few people who fall for it to make it worthwhile for spammers.

The spam spreads through compromised or fake Facebook accounts, allowing the spam to spread through status updates, chats and private messages. Email spammers have figured out how to masking their emails so they look like Facebook messages in their efforts to increase their click-through rates, as variation of a phishing scam.

Facebook isn’t taking this lying down, they are seriously and aggressively filtering to prevent the scourge, but keeping a watchful eye on the 550 million Facebook users isn’t easy, and given end users role in spam distribution, it isn’t likely to be eradicated soon.

Another article by F-Secure suggests 3 ways Facebook could fight spam, including identifying behaviors that indicate a user has a tendency to spam, placing a “report spammers” link on every profile, limiting access to who can post to a “wall”, increased education to their users about identifying, deleting and reporting spam, and using image filtering technology to identify images that recur in spam to rout out the spam – and the spammers.

Are you part of the problem, or part of the solution?

Every user has a role to play in protecting the online ecosystem. Knowing how to spot spam and block it’s perpetuation is the responsibility of all users. Do your part, learn how to Spot the Spam.

Linda


Malware-Riddled Flash drive Created “Worst” U.S. Military Breach

September 3, 2010

A malware-laden flash drive inserted in a laptop at a U.S. military base in the Middle East in 2008 led to the “most significant breach of” the nation’s military computers ever, says William J. Lynn III, deputy secretary of defense in a newly released essay titled “Defending a New Domain: The Pentagon’s Cyberstrategy,” for the September/October issue of Foreign Affairs magazine. (you must register to read full article)

The article says the flash drive is believed to have been inserted by a “foreign intelligence agency” and the malware infiltrated the U.S. Central Command network and spread undetected on classified and unclassified systems creating a “digital beachhead, from which data could be transferred to servers under foreign control”. “It was a network administrator’s worst fear: a rogue program operating silently, poised to deliver operational plans into the hands of an unknown adversary,” writes Lynn.

This incident is reportedly the most significant breach of U.S. military computers to date, and served as a wake-up call. In response, the Pentagon launched Operation Buckshot Yankee marking a turning point in U.S. cyberdefense strategy.

In the article, Lynn estimates that over 100 foreign intelligence agencies are working to hack into U.S. networks and that some countries already have the ability to disrupt our communications, saying “Hackers and foreign governments are increasingly able to launch sophisticated intrusions into the networks that control critical civilian infrastructure. Computer-induced failures of U.S. power grids, transportation networks, or financial systems could cause massive physical damage and economic disruption.”

The scope of intrusions by hostile organizations and countries is staggering. Over the last ten years, the sophistication and frequency and of probes into U.S. military networks have increased exponentially. Every day, U.S. military and civilian networks are scanned millions of times a day, and Lynn says and files including weapons blueprints, operations plans, and surveillance data, have been stolen.

Lynn highlights the threat of counterfeit computer hardware which has been found in systems purchased by the Department of Defense, and of hardware and software that has been tampered with en route to the U.S..

“The risk of compromise in the manufacturing process is very real and is perhaps the least understood cyber threat. Tampering is almost impossible to detect and even harder to eradicate. Rogue code, including so-called logic bombs, which cause sudden malfunctions, can be inserted into software as it is being developed. As for hardware, remotely operated ‘kill switches’ and hidden ‘backdoors’ can be written into the computer chips used by the military, allowing outside actors to manipulate the systems from afar,” says Lynn.

“Cyberattacks offer a means for potential adversaries to overcome overwhelming U.S. advantages in conventional military power and to do so in ways that are instantaneous. and exceedingly hard to trace. Such attacks may not cause the mass casualties of a nuclear strike, but they could paralyze U.S. society all the same,” he wrote. “In the long run, hackers’ systematic penetration of U.S. universities and businesses could rob the United States of its intellectual property and competitive edge in the global economy.”

What this means to you, and your role in protecting the country’s infrastructure

Every computer connected to the internet has the potential to impact the safety of the broader ‘net. In spite of the serious threats, the answer isn’t to unplug your computer and head for the hills. Instead, it is essential that you make sure your computers and internet connections are secure with proactive protection software that automatically updates; that you use strong, unique passwords and you keep them private; and you learn to avoid socially engineered exploits. It also means that every family member and/or anyone else who uses your computer(s) follow the same security rigor.

  1. Secure your computer. If your computer isn’t protected from Trojans, viruses, bots, and other malware your financial information and passwords and identity will be stolen harming you, and potentially spreading the malware to others. This concept is so basic, yet only 20% of the US population adequately protects their computers. If the cost of security software is prohibitive, use one of the excellent free services.
  2. Secure your Internet connection – make sure your computer’s firewall is on. If you use a wireless network it needs to be encrypted so someone who is lurking outside the house can’t collect your information. If you need a free firewall, click here.
  3. Use strong passwords. A weak password is all it takes for someone to steal it. If you use the same password on multiple sites (or everywhere) you are asking for real trouble. Safe passwords don’t have to be hard to create; just hard to guess
  4. When searching, Do NOT assume sponsored sites are safe. Because I use McAfee Site Advisor (it’s free), I see a warning notifying me of the risk. Without a tool like this, you have no way of judging if the site is legitimate or going to give you malware, spam, etc… There are other companies offer similar services; pick one and use it!
  5. Trust is Key. Know the Site. Know the User. Know the Company. Misplaced trust will land you in a world of trouble
    1. You can no longer assume that links within trusted sites are safe. IBM’s research highlights the increase in malicious content placed on trusted sites.
    2. Be cautious and stay in the driver’s seat. Instead of clicking on a link, copy the URL into a search engine query and look at the results. Does the site have a positive safety rating? Don’t be pulled by links that may or may not take you where you want to go. This is particularly true with ‘shortened’ or ‘mini’ links used on sites like Twitter. If you do not have 100% confidence that the link is going to take you to a legitimate site, look up the material yourself. Learn how to Mitigate Risks When Using Shortened URL’s.

Linda

Additional Resources


8 Tips to prevent student hackers from accessing school computers

September 2, 2010

Back-to-School time means hacker-proofing school’s computers. While protecting students online safety is a must, so is protecting school computers from malicious students.

It’s an administrator’s nightmare – students hacking school databases to change grades, stealing computer passwords, infecting computers with key-stroke logging malware, accessing secure sections of school sites, posting pornography or hate content on school sites, or hijacking a school’s website.

And it is a reality schools across the country struggle with.

“Students are very, very tech-savvy. Far more savvy than the majority of adults at our school,” says Michael Wilson, the principal of the 775-student Haddonfield Memorial High where keystroke logging malware was used to discover passwords and gain access to protected areas on the school’s computer network.

School systems are uniquely vulnerable to hacking, says James E. Culbert, an information-security analyst for the 135,000-student Duval County schools in Jacksonville, Fla. “In the case of our school system, we’ve got 135,000 [potential] hackers within our district, inside of our same network that houses our student-information systems and HR systems.”

Staying ahead of would-be hackers is not a one-fix solution; it’s an ongoing process that periodically assesses new and existing threats and updates security practices.

If you’re school is struggling with hacking, or you are unsure of the steps your school is taking, review the 8 Tips to preventing student hackers from accessing school computers:

  1. Ensure school computers have up-to-date security software installed, and that it automatically updates. Be sure firewalls are set, and enforce the use of  strong passwords.
  2. Set the ground rules that outline what is (and isn’t) acceptable use of school computers, and make sure students and their parents are aware of both the rules and the consequences for hacking, harassment security breaches, or failing to adhere to the schools acceptable use policy. Talk about these standards periodically, not just during the first week of school.
  3. Leverage content filtering technologies that help prevent students from seeking out inappropriate online content.
  4. Swiftly and consistently, address any misuse of the schools computer system.
  5. Require each user – teacher or student – to use a unique login. Some schools have strengthened their networks by clearly identifying if it is a teacher or a student who is logging in. Some also time-stamp when the account was last accessed allowing teachers to quickly see if their account has been compromised.
  6. Use two networks – one for students, another for teachers and staff. This makes it harder for students to hack into sensitive information.
  7. Educate teachers, staff and parent volunteers about the school’s internet access policies so they can stay vigilant in monitoring students online use and actions.
  8. Teach internet safety and digital responsibility to help students develop a strong online ethic.

Its the start of a new school year, let’s get it started securely.

Linda


New materials from the CyberBullying Research Center

September 1, 2010

About the Center:

The Cyberbullying Research Center is dedicated to providing up-to-date information about the nature, extent, causes, and consequences of cyberbullying among adolescents.  Cyberbullying can be defined as “willful and repeated harm inflicted through the use of computers, cell phones, and other electronic devices.” Run by two leaning experts in the field, I have the utmost respect for the work of Drs. Patchin and Hinduja.

Here are links to their new resources:

Linda